Welcome to Hourglass Productions. By using our website or booking our services, you agree to the following Terms of Service. Please read carefully.

1. Acceptance of Terms

By accessing our website or hiring us for photography and videography services, you agree to be bound by these Terms of Service, our Privacy Policy, and any service agreements you may sign.

2. Use of Our Website

You may browse and interact with our site for personal, non-commercial use. You agree not to misuse our content, copy our work without permission, or interfere with the functionality of the site.

All images, videos, logos, and content on this website are the property of Hourglass Productions and protected by copyright laws.

3. Bookings & Services

Service bookings are subject to availability and confirmation. We reserve the right to decline a project for any reason.

Once a project is booked, we’ll provide you with a service agreement detailing timelines, deliverables, payment terms, and usage rights. A deposit may be required to secure your project date.

4. Payment Terms

Clients agree to pay for services as outlined in the agreement. Late payments may incur additional fees. No final content will be delivered until full payment has been received unless otherwise agreed upon.

5. Cancellations & Refunds

Cancellations must be submitted in writing. Deposits are typically non-refundable. Rescheduling may be possible based on availability.

We strive to accommodate client needs, but in the event of cancellations due to force majeure (e.g., illness, natural disasters), alternative arrangements will be discussed.

6. Content Usage

We may showcase completed work (photos, videos, behind-the-scenes) on our website or social platforms for promotional purposes. If you prefer your project to remain private, please notify us in writing prior to or during the project.

Clients may use the final delivered content for personal or business use, based on the usage rights agreed upon. Redistribution or resale of the content is not permitted without written approval.

7. Third-Party Services

We may use trusted third-party platforms (e.g., online galleries, delivery services) to share your content. Hourglass Productions is not responsible for their policies or downtime.

8. Limitation of Liability

We are committed to delivering high-quality work, but we are not liable for incidental or consequential damages arising from the use of our website or services.

In the unlikely event of equipment failure, data loss, or other unforeseen issues, our liability is limited to the return of any payments received.

9. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be reflected on this page with an updated effective date.

10. Contact Information

If you have questions about these terms or anything on our website, please reach out to us:

Hourglass Productions

info@hourglasspro.net

Phone Number: 980-307-5001