Privacy Policy

At Hourglass Productions, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or work with us on creative projects.

1. Information We Collect

We may collect personal information when you:

    •    Fill out a contact form

    •    Request a quote or book a service

    •    Subscribe to our newsletter or updates

    •    Interact with our social media or portfolio

This information may include your name, email address, phone number, event or project details, and any message you provide.

2. How We Use Your Information

We use your information to:

    •    Respond to inquiries and provide quotes

    •    Communicate about projects and services

    •    Improve our website and services

    •    Share relevant updates or promotions (only with your consent)

We do not sell, rent, or share your personal information with third parties, except as required by law or to complete services (e.g., delivering digital content through a third-party platform).

3. Cookies and Tracking

Our website may use cookies to enhance your browsing experience and gather basic analytics (like page views and traffic sources). You can adjust your browser settings to disable cookies if preferred.

4. Media & Client Content

All media content (videos, photos, behind-the-scenes) featured on our website or social platforms is shared with permission. If you are a client and prefer not to have your project showcased, please let us know and we will honor your request.

5. Data Security

We take reasonable measures to protect your information, both online and offline. However, please remember that no method of transmission over the internet is 100% secure.

6. Your Rights

You may request to view, update, or delete your personal data at any time by contacting us directly at [your email address].

7. Updates to This Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this policy or how your information is handled, please contact us at:

Hourglass Productions

info@hourglasspro.net